Please use the form to contact us.
Before submitting the form, to save time and perhaps give you an instant answer, please check to see if there is an answer to your question below. There are more questions and answers in our FAQ.
If you are looking for information on our products, we have tried to ensure there is as much information as possible in the product descriptions, in drop down boxes the same as these! If you need information not included, please use the form below. We will get back to you within 24 hours. Usually within a few hours, if not straight away.
Yes! We do offer wholesale. You simply need to click on the wholesale link in the main navigation, above, and apply for an account. There are no tight stipulations to become a wholesale customer other than submitting accurate information about you and your business. Our minimum first order is £100 (ex VAT) and then £50 (ex VAT) thereafter.
We welcome enquiries from bloggers and influencers to offer services or suggest a collaboration. For blogger sales pitches you should provide links to your blog, social media pages and a link to a blogger pack which details your stats, prices and examples of how working with you could be effective for our brand and business. We love to see work with past clients. If you are looking for paid work, a contact and reference with your permission to make contact will take you a very long way!
If you are a new blogger or influencer looking to collaborate to build a profile, here are our policies for working with new influencers and blogges:
1. Unfortunately, we do not send out free product. You must buy product and post about us of your own free will. We comment and share all content posted about us.. If you post an Instagram story, we will add it to our story. If we like your vibe and your posts attract interest to our business, you will instantly become of value to us and will be contacted for future work whereby you will not only recieve free goodies, but also payment to post about them.
Unfortunatley we are contacted, sometimes multiple times per day, with requests for free product in return for posting on social media. We are only a small business. We simply cannot oblige all requests and so to be fair to all we oblige none.
2. We generally do not work with bloggers and influencers who do not have an actual searchable blog. Like https://www.issybellefox.com/ or https://www.alittlepeculiar.co.uk/
We recieve daily requests to donate product for raffles and fund raisers. Due to the amount we recieve we created a policy to only support fundraisers local to our Shop in Gosport. To make a request, please just pop in the shop and leave us some information about your fundraising event. If you are unable to make it to the shop due to disability, please use the contact form below to tell us so :)
All packages we send out are tracked. We use Royal Mail or DHL and are bound by their tracking systems. You should have recieved a despatch email with your tracking information and a link to be able to monitor. Sometimes packages take longer than the times advertised by Royal Mail.
If you parcel has been sent by Royal Mail, there is a 2+10 day window of allowance for derlivey. There is nothing we can do about a delayed package until this time has passed. If this time has passed and your package has not yet arrived, you must allow us up to a further 10 working days to submit a case to Royal Mail giving them time to investigate. On the rare occassions packages are delayed, most often they are held up at the local sorting office and will arrive a few days after we submit a report.
Should your package still not arrive, we will either resend or refund your order.
Shop opening hours
From 1st November - 24 December we are open 7 days a week 10:00 - 17:00
Otherwise our Gosport shop opening hours are as below..
10:00 - 17:00
10:00 - 17:00
10:00 - 17:00
09:00 - 13:00
Pick n Melt
69 Brockhurst Rd
Tel: 02392 170 909
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